When I went to fill it, it came back as a prior authorization, which basically means for whatever reason the insurance company doesn't want to cover it under normal circumstances. In this case, Cymbalta isn't a "preferred drug." They would much rather me take something else (something a little less expensive).
Now, I have to say first and foremost, the place I see my psychiatrist and psychologist at is very poorly organized and they are constantly running days behind schedule on everything. So it took five days to even hear back from the nurse in regards to the prior authorization. At that point she said she called my insurance and got it approved.
My pharmacist once again attempted to run the script through, and once again it was denied.
The major problem here is that I've already started taking the medication, and it is not something I can simply stop taking without going into withdrawal.
So today I called the nurse back to basically beg for some more samples to hold me over until this gets sorted out. And of course, she doesn't answer her phone. I leave a message, and of course she doesn't ever call me back. I'm really starting to get sick and tired of the way things work at their office. I really like my psychiatrist (my psychologist is okay, though I do prefer the one I had originally). He's done a lot to help me. But at some point they better get their act together or I'll be forced to go somewhere else.
